Please be advised that TravisMathew has determined the below styles from the Fall/Holiday 2024 Collection failed to meet the federal flammability standard for clothing textiles. As a result, TravisMathew has initiated a voluntary recall in conjunction with the Consumer Product Safety Commission (“CPSC”). Learn more: Here
Please keep in mind that the material identified as non-compliant is an isolated fabric located inside the product.
How to Confirm Your Purchase
You can confirm if you’ve purchased an affected item if your product’s tag matches one of the tags pictured below.
If you no longer have the tags, please check your order confirmation email or order history in your account dashboard to validate it matches the style number of a product listed below.
If you do have an affected item, please do not wear it and follow the instructions below to destroy the product. We’ll provide you with a credit to travismathew.com or a refund for the value of your original purchase.
Disclaimer: The images below are for reference only and features product “1MZ243” as an example and is not part of the recall. Please refer to the list of impacted products below for specific details.
What To Do Next
1. Destroy the product by cutting it in half and take a photo.
2. Take a photo of the product tag.
3. Email us to validate your purchase. Include your name, address, phone number, email address, affected items and order number if accessible together with the photos of the destroyed product and product tag.
4. Please include your election of store credit or refund of the original purchase price.
5. After we have validated your original purchase, you will receive a store credit to travismathew.com or a refund for the value of the original purchase price.
Thank you for your understanding. We remain committed to doing what is right by our customers.
Contact Customer Service
Operating Hours
MON – FRI: 8:00 AM – 5:00 PM PST
SAT – SUN & Holidays: CLOSED
Styles Affected
| Style Name | Color | Style Number |
|---|---|---|
| Women’s Chance Encounter | Heather Copen Blue | 1LF018_4HCP_ |
| Women’s Chance Encounter | Heather Mauve Shadows | 1LF018_5HMS_ |
| Women’s Off Script Full Zip Hoodie | Heather Light Grey | 1LF054_0HLG_ |
| Women’s Off Script Full Zip Hoodie | Heather Crown Blue | 1LF054_4HCR_ |
| Women’s Save the Day Half Zip | Heather Natural | 1LF051_2HNT_ |
| Women’s Save the Day Half Zip | Heather Winetasting | 1LF051_6HWN_ |
| Cloud Hoodie LAD | Black | 1MAA1084_0BLK_ |
| Cloud Hoodie NYY | Heather Grey | 1MAA1091_9HGR_ |
| Cloud Hoodie BRS | Heather Grey | 1MAA1098_9HGR_ |
| Cloud Hoodie CHC | Heather Grey | 1MAA1105_9HGR_ |
| Cloud Hoodie USC | Black | 1MAA1131_0BLK_ |
| Cloud Hoodie USC | Heather Grey | 1MAA1131_9HGR_ |
| Cloud Hoodie 2.0 | Black | 1MAB303_0BLK_ |
| Cloud Hoodie 2.0 | Moonbeam | 1MAB303_1MOB_ |
| Cloud Hoodie 2.0 | Dark Olive | 1MAB303_3DOL_ |
| Cloud Hoodie 2.0 | Ash Blue | 1MAB303_4ASB_ |
| Cloud Hoodie 2.0 | Mood Indigo | 1MAB303_4MIN_ |
| In the Rain Hoodie | Black | 1MAA992_0BLK_ |
| In the Rain Hoodie | Heather Grey | 1MAA992_9HGR_ |